Please hold...

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While I'm a big fan of Ben Folds (see the end of the previous post), if you're asking a customer to hold before he asks about a computer that was shipped from California and made it all the way to the NEXT TOWN OVER FROM HIM before rendering the barcode unreadable and returning it to California - all without notifying said customer - maybe "Still Fightin' It" isn't the best song to be playing while he's waiting.

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